PRIVACY POLICY

SushiSurrey.com — Independent Sushi Restaurant Directory

Effective Date: October 29, 2026

1. Introduction

Welcome to SushiSurrey.com.

We respect the privacy of our website visitors, restaurant owners, advertisers, and business representatives.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when individuals visit our website, contact us, submit restaurant listings, or participate in our advertising services.

Our website operates as an independent information and advertising directory featuring sushi restaurants and Japanese dining establishments serving Surrey, British Columbia, and surrounding communities.

We are not a restaurant, food delivery company, or restaurant reservation provider.

By using our website, you acknowledge the information practices described in this Privacy Policy. Where consent is legally required, we will request it separately.

2. Privacy Laws and Our Responsibilities

We aim to handle personal information in accordance with applicable privacy legislation, including:

British Columbia's Personal Information Protection Act (PIPA)
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable
Canada's Anti-Spam Legislation (CASL)
The European Union's General Data Protection Regulation (GDPR), where applicable
Other applicable privacy and consumer protection requirements

The applicability of particular legislation depends on the circumstances of data collection, processing, and business operations.

3. Information We May Collect

Depending on how visitors interact with our website, we may collect the following categories of information.

A. Contact Information

When visitors submit inquiries, we may collect:

Full name
Email address
Telephone number
WhatsApp contact information
City or service area
Inquiry subject
Message content

B. Restaurant and Advertiser Information

When restaurant owners or representatives request listings or advertising services, we may collect:

Restaurant name
Business address
Business telephone number
Business email address
Website URL
Contact person's name
Restaurant description
Business photographs
Menu information
Advertising preferences
Subscription information
Billing contact details

C. Technical and Website Usage Information

Depending on our website configuration, we may collect:

IP address
Browser type
Device type
Operating system
Pages visited
Referral source
Approximate geographic location derived from technical data
Website interaction information
Cookie identifiers

We collect only information reasonably necessary for legitimate directory operations and disclosed purposes.

4. How We Collect Information

Information may be collected through:

Contact forms
Restaurant listing applications
Advertising inquiries
Email correspondence
Telephone and WhatsApp communications
Subscription administration
Website analytics, where enabled
Cookies and similar technologies, where enabled
Publicly available business information
Authorized business representatives

We may also receive updated business information directly from participating restaurants.

5. How We Use Personal Information

We may use personal information to:

Respond to inquiries.
Process restaurant listing requests.
Manage advertising subscriptions.
Communicate with restaurant representatives.
Correct inaccurate directory information.
Administer payments and refunds.
Maintain website security.
Investigate misuse or suspected fraud.
Improve website functionality.
Measure website performance where permitted.
Meet legal and regulatory obligations.
Maintain appropriate business records.
Respond to privacy requests.
Deliver marketing communications where lawful and authorized.

We do not use personal information for unrelated purposes without an appropriate legal basis.

6. Public Restaurant Directory Information

Our directory may publish restaurant business information such as:

Restaurant name
Business location
Public telephone number
Restaurant website
Business operating hours
Menu categories
General service descriptions
Publicly available business photographs

Publicly available business information will be handled in accordance with applicable law.

We recognize that information about an identifiable individual may remain personal information even when associated with a business.

Restaurant representatives may contact us to request corrections or removal of information where appropriate.

7. Restaurant Listing Applications

Restaurants submitting information for publication should provide accurate and authorized business details.

We may contact applicants to clarify submissions or confirm their authority to represent a restaurant.

Information provided for public directory publication may be displayed on the website after appropriate review.

Private billing details and non-public personal contact information will not be intentionally included in public listings without appropriate authorization.

8. Advertising Subscriptions and Billing

If restaurants purchase directory advertising, we may collect information necessary to administer the service.

This may include:

Business contact information
Subscription package
Billing details
Payment status
Renewal preferences
Cancellation requests
Refund records

Payments may be processed by independent payment service providers.

Where a third-party payment processor is used, payment information will also be subject to that provider's applicable privacy practices.

We do not require customers to send credit card security codes, banking passwords, or sensitive financial credentials through ordinary website contact forms.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website operation and improve the visitor experience.

Depending on the website's actual configuration, these may include:

Essential Cookies: Necessary for security, basic functionality, and remembering privacy preferences.

Analytics Cookies: Used to understand website usage and performance.

Functional Cookies: Used to remember optional preferences or support additional features.

Advertising Cookies: Used for advertising measurement or personalization, if such services are implemented.

Optional cookies will be subject to appropriate consent requirements where applicable.

Please refer to our separate GDPR & Cookie Consent Policy for further information.

10. Website Analytics

We may use website analytics services to understand how visitors interact with SushiSurrey.com.

Such services may collect technical information, including browser data, approximate location, page visits, and interaction information.

Analytics tools will be configured according to applicable privacy requirements.

Where consent is required, optional analytics technologies should remain inactive until the visitor provides the necessary consent.

11. Marketing Communications

We may contact restaurant representatives regarding their existing directory services, listing information, or advertising inquiries.

Promotional emails and electronic marketing messages will be sent only where permitted by applicable law.

Where required, we will obtain appropriate consent under Canada's Anti-Spam Legislation.

Commercial electronic messages will include required sender identification and a functional unsubscribe mechanism.

Individuals may withdraw marketing consent at any time.

Unsubscribing from marketing does not necessarily prevent essential administrative communications concerning an active advertising subscription.

12. Sharing Personal Information

We may share limited personal information with trusted service providers when reasonably necessary for website operations.

Examples may include:

Website hosting providers
Email service providers
Payment processors
Technical support providers
Website security services
Analytics providers, where enabled and permitted

Such providers should be subject to appropriate confidentiality, security, and contractual obligations.

We may also disclose information where required by law or lawful legal process.

We do not sell consumers' personal contact information to unrelated third parties.

13. Restaurant Inquiry Forwarding

If our website introduces a feature allowing visitors to send inquiries to restaurants, we will provide appropriate notice concerning how the inquiry will be shared.

Where legally required, we will obtain consent before forwarding personal contact information to an independent restaurant.

We will not represent that a restaurant has received an inquiry unless the inquiry has actually been transmitted.

Restaurants receiving personal information are responsible for handling it according to applicable privacy requirements.

14. Third-Party Restaurant Websites

SushiSurrey.com may contain links to independent restaurant websites, food delivery platforms, reservation services, and social media pages.

These websites operate under their own privacy policies.

We are not responsible for the privacy practices of independent third-party websites.

Visitors should review the applicable privacy policies before submitting personal information.

15. Data Security

We aim to implement reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information collected.

These may include:

Secure website connections
Restricted administrative access
Password protection
Software updates
Access controls
Appropriate service provider selection
Security monitoring
Data backup procedures

No internet-based system can guarantee absolute security.

If a privacy incident occurs, we will assess and respond to it in accordance with applicable legal requirements.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting, tax, security, and dispute-resolution requirements.

Retention periods may vary depending on the type of information.

For example:

General inquiries may be retained for a reasonable period to complete correspondence.
Restaurant listing information may remain while the listing is active and may be retained for a limited period afterward.
Advertising and billing records may be retained as required for financial and legal obligations.
Marketing information may be retained until consent is withdrawn or continued retention is no longer justified.

Information that is no longer required will be securely deleted, anonymized, or otherwise handled appropriately.

17. Access and Correction Requests

Individuals may request access to personal information held about them, subject to applicable legal exceptions.

They may also request corrections to inaccurate or incomplete information.

We may request reasonable identity verification before fulfilling a privacy request.

Requests can be submitted to:

MonacoAds@gmail.com

We will respond within the timelines required by applicable law.

18. Withdrawal of Consent

Where processing is based on consent, individuals may withdraw that consent, subject to applicable legal or contractual restrictions and reasonable notice.

Withdrawal of consent does not necessarily affect processing already lawfully completed.

Certain information may still need to be retained for legal, financial, or contractual purposes.

19. GDPR Rights Where Applicable

Where the GDPR applies, individuals may have rights concerning:

Access to personal data
Correction of inaccurate data
Erasure in qualifying circumstances
Restriction of processing
Data portability
Objection to certain processing
Withdrawal of consent
Complaints to an appropriate supervisory authority

These rights are subject to applicable legal conditions and exceptions.

Requests may be directed to our privacy contact.

20. Legal Bases for Processing Under GDPR

Where the GDPR applies, our processing may rely on:

Consent: For optional cookies or marketing where required.

Contractual Necessity: To administer requested advertising services.

Legal Obligations: To maintain required financial and business records.

Legitimate Interests: For proportionate website security, directory administration, and related activities where the required balancing assessment supports processing.

The applicable legal basis depends on the particular processing activity.

21. International Data Transfers

Our website hosting, email, analytics, or other service providers may process information outside British Columbia or Canada.

Where international transfers occur, we will take appropriate steps required by applicable privacy legislation.

These may include contractual safeguards and other legally recognized protections.

22. Children's Privacy

SushiSurrey.com is a general restaurant directory and is not designed specifically for children.

We do not knowingly seek personal information from children for independent marketing purposes.

If we become aware that personal information has been collected from a child contrary to applicable legal requirements, we will take appropriate corrective action.

23. Automated Decision-Making

We do not intend to use personal information collected through ordinary directory contact forms to make solely automated decisions that produce legal or similarly significant effects on individuals.

If such processing is introduced, this policy will be updated and additional notices or rights will be provided where required.

24. Privacy Complaints

Individuals who believe their personal information has been handled improperly may contact us.

We will review privacy concerns and take reasonable corrective action where appropriate.

Individuals may also contact the relevant privacy regulator.

For British Columbia privacy matters, information is available from the Office of the Information and Privacy Commissioner for British Columbia.

Official website: https://www.oipc.bc.ca/

25. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

Website functionality
Directory operations
Advertising services
Information collection
Technology providers
Legal requirements

The revised effective date will be displayed when the policy is updated.

Where required, we will provide additional notice or obtain renewed consent.

26. Privacy Contact Information

For questions about this Privacy Policy, personal information, access requests, corrections, or privacy complaints, please contact:

Website: SushiSurrey.com

Privacy Contact: Roger Prabhu

Email: MonacoAds@gmail.com

Text / WhatsApp: +1-604-833-1055

Website: https://sushisurrey.com/

Location: British Columbia, Canada

Our Privacy Commitment

At SushiSurrey.com, we believe that responsible directory operations should include respect for personal information, transparent advertising practices, and clear communication with website visitors and participating restaurants.

We aim to collect only information reasonably necessary for our services and handle it with appropriate care.

Discover Local Sushi. Explore Japanese Cuisine. Enjoy Surrey's Dining Choices.